Alexandre Derval

• Increasing direct Customer Loyalty & Retention of Infor ERP-CRM customers in France, Belgium and Middle-East.
• Training, mentoring and providing sales & forecast best practices to juniors SSAMs. • Strengthen customer relations in Multi-cultural & Cross-cultural business environment. • Work jointly with sales executive and legal on enterprise renewal deals.
• Proactively use both internal and external resources to meet quarterly objectives.
• Multi year renewal contracts. • Customer’s main point of contact for any post sales query: Installed Base, support, licensing or contract validation.
• Update and maintain Infor E-sales CRM.

Develop sales strategies for Switzerland in collaboration with Territory Manager, identify, develop and close new business sales opportunities.

Manage and grow Partner relationship.

Manage enterprise accounts requests (SPF, VPP and ELA).

Maintain and update Siebel.

Ensure all sales leads are followed up.

Organizing marketing events,
Follow-up on forecast and pipeline reviews.
Call shadowing, sales best practices.
Coaching and mentoring
New talents recruitment.
Reporting to the EMEA Sales Director.

•Maintenance & Support Sales Representative, managing the Maintenance Contract process from quote to close on EMC Software range of products.
•Working closely with account managers on deals above 500K USD.Total achievement of 20 Million USD since 2005
•Working on Enterprise accounts, such as Orange, Total, SFR, SIEMENS, SOCIETE GENERALE, EDF or ROLEX in face to face and over the phone, 25% travel.
•Customer’s main point of contact for Installed Base, Support, Licensing or contract validation queries.

•Managing the development of EMC Back-Up & Recovery channel, responsible for recruitment and management of partner relationships in France.
•Working on a daily basis with key software partners to achieve sales objectives.
•Acts as liaison between Company and partners.
•Engage Partners in indirect sales and drive strategic revenue goals.
•Proactively use both internal and external resources to meet quarterly objectives.
•Renewal of strategic partners agreements.
•Supports partner sales activity to increase revenue sales year over year

Achievements:
2007 145%
2006 160%
2005 125%

•Business to business Field Sales representative for a cell-phone wholesaler company.
•Working with Telecom shops and cell-phones resellers in Paris, selling high quantities of new released phones to professionals on a highly competitive market.
•Full negotiation cycle with customers.
•Construction of Sales plan.
•Management: outstanding payments, finance management, inventory, personnel management.
•Annual quota: 1 M euro.