Elguezabal Myrna
Event Coordination Manager, Aires Forth
Dedicated and passionate young professional, specialized in the area of public relations and communications. With a vast knowledge and understanding of the event management industry and customer service relations. Pro active, self motivated leader, with experience managing efficient teams while generating a positive work ambiance.
2007 - 2008Manager of international conference coordination team. Working diligently to execute five star events with high end executives from different industries.
I manage a team of 6 coordinators which I personally recruited and trained. Our team organizes, approximately 12 events monthly in several cities throughout Europe. As a manager I make sure each event is executed according to our company policy.
My team organizes the logistics behind each event, negotiates with providers, contacts all sponsors and participants, organizes recreational activities, gala dinners, transportation, visa requests, etc.
Director of bilingual call center, planning of human resources department, evaluation of customer feedback, solutions to problematic issues, translation of FDA approved documents from English to Spanish.
The company demanded high quality service from each member of the team, along with continuous training for managers at their headquarter office in New Jersey.
2002 - 2004Manager of bilingual customer service department, planning and executing action plans to grow quality wise and corporate wise.