Roberto de Llanza Varona

Roberto de Llanza Varona

Spain and Latam Manager, PEOPLE VOX
 

Studying at IE Business School

Previous: University Of Essex, Universitat Oberta De Catalunya, Universidad De Barcelona

 

Currently employed at PeopleVox

Previous: JRS NGO, Caixa Catalunya, África Directo , MARKETING PERSON IN CHARGE

 

    Summary

    Responsable en People Vox consultoría en gestión de la satisfacción. Estudios de Clima Laboral, Encuestas Satisfacción Cliente y sondeos de opinión y marketing. www.people-vox.es

Experiences

Spain and Latam MANAGER

At PeopleVox

From marzo 2011 to Present
Satisfaction management consulting: our goal is to detect and to improve the perceived quality level by the employees, customers and users. - Development of satisfaction surveys and statistical studies, implementation of improvement plans. Creation and management of the Spanish branch of the...
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FINANCIAL OFFICER - Central Africa

At JRS NGO

From octubre 2009 to marzo 2011
: FINANCIAL OFFICER in JRS NGO, Great Lakes Region: Burundi, RD Congo & Rwanda. More than 500 employees and 30 refugee projects. - NGO education responsible in the two main refugee camps in Rwanda, displaced camps in Nord Kivu and projects for former Tanzanian refugees in Burundi. -Financial and...
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University Of Essex, Essex

MSc in International Economics, University of Essex

From octubre 2008 to septiembre 2009
With Merit
 

Back Office Analist

At Caixa Catalunya

From octubre 2007 to septiembre 2008
Back Office position. Caixa Catalunya Gestió, (www.caixacatalunya.es). Investment department. Verify and validate all treasury operations and to provide liquidity and follow-up all events of borrowing and derivative operations. Operational risk management. Internal audit carry out.
 

Universitat Oberta De Catalunya, Barcelona

Postgraduate course in Project Management. Universitat Oberta de Catalunya., Universitat Oberta de Catalunya

From octubre 2007 to agosto 2008
Excelente
 

PROJECT MANAGER Malawi (Middle Africa)

At África Directo

From octubre 2006 to junio 2007
: PROJECT MANAGER in Malawi (Middle Africa) with África Directo NGO (www.africadirecto.org) -Watsan project management: project funded by AECI (Spanish Dev. Agency): ``Emergency project for cholera prevention.'' Pit latrines, boreholes and wells construction. Drug distribution,...
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Acritón (Industrias Titan)

At MARKETING PERSON IN CHARGE

From julio 2004 to julio 2006
: MARKETING PERSON IN CHARGE (junior) in Acritón (ww.acriton.es), paint factory enterprise ( EUR 15M sales) part of Barpimo's group (now Titan). -Person in charge of advertising campaigns, merchandising and support to the commercial network. Big accounts customer service. -Elaboration of the...
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Universidad De Barcelona, Barcelona

Licenciado en Economía, Licenciatura en Economía

From septiembre 1999 to julio 2003
 

Skills

 
  • accounting management
  • administrative management
  • Assembly Plants
  • Back Office
  • Boreholes
  • Development of satisfaction surveys and statistica
  • Excellent computer skills
  • External Audit
  • Show all skills (30)

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